Privacy policy

ELISE SOM respects your privacy rights and recognizes the importance of protecting the information we collect about you. Therefore we have adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with. (This policy applies only to sites maintained by ELISE SOM UK LIMITED and not to websites maintained by other companies or organizations to which we provide links to.)


ELISE SOM only collects personal information from our online guest on a voluntary basis, and only during registration or placing an order. Guests purchasing goods and services online will need to provide a valid credit or debit card number and expiration date, in addition to their name, mailing address, telephone number (your telephone number may be given to our courier) and email address. These details allow us to process your order and to let you know the status of your order. We do not store credit card details nor do we share customer details with any third parties.


When you register with ELISE SOM you will be asked to provide certain information by which you can be identified when using this website. The information you provide allows us to alert you to new products, services, special offers or promotions, news and events. We will not share your information with parties outside our organization (except to the extent required by law, court order, or as requested by other government or law enforcement authority.)

If at any point you wish to have your name removed from our database, you can do so by sending your written request via email to, or via postal mail to ELISE SOM, Unit G12 Design Centre, Chelsea Harbour, London, SW10 0XE, United Kingdom. You may also contact us at +44 020 3845 1987. Please provide your full name, mailing address, email address, phone number and specifically what information you do not want to receive when making this request. Please note that it may take up to two weeks for your request to become effective.


We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. By using this site, you signify your consent to the ELISE SOM Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to this policy. Please check back from time to time to ensure you are aware of any changes in our privacy practices. Your continued use of our site will signify your acceptance of these changes.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Your ELISE SOM account information is password-protected for your privacy and security. ELISE SOM will never ask you for your password in an unsolicited phone call or email. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information. In addition, when you submit sensitive information via the checkout on our website, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.


Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Registered address: Unit G12 Design Centre, Chelsea Harbour, London, SW10 0XE, United Kingdom
Company number: 9810414
VAT number: 224 5027 40