Changing or Cancelling an Order

To cancel a recent order please contact Concierge via phone +44 020 3845 1987 or via email info@elisesom.com at your earliest convenience. We will make every effort to accommodate your request. Our system is designed to fulfill orders as quickly as possible. As such, we are unable to cancel or change requests once the order has entered the shipping process.

Payment Options

We accept Visa, MasterCard, American Express and PayPal (Online Orders Only).

Promotional Code Exclusions

Our promotional codes are only applicable on full price merchandise. Our promotion codes are not applicable on furniture and sale items.